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System Administrator Business Applications

Tobii is the world leader in eye tracking – a technology that allows a computer to tell exactly where a person is looking. Eye tracking is used in a broad range of applications including market research and eye controlled computer interfaces. Headquartered in Stockholm Tobii covers the global market with offices in USA, China, Japan, Norway, UK and South Korea. If you want to work with meaningful products and solve interesting problems, we might be the right company for you!

Do you want to play an important role in the development and support of Tobii’s global business processes and contribute to the improvement of our supporting business applications? Well, keep on reading!

Tobii Operations are now looking for someone who is process oriented and has a strong technical attitude to be a part of the Business Apps core-team in Stockholm, accountable for Tobii’s global Business Applications.

Focus within the team lies today on ERP, CRM and the development & support of Tobii Business Processes. The responsibility is huge: to support all Business Applications in the Europe & Asian regions, and be accountable for the strategy and application architecture globally.

The role and responsibilities

Tobii´s new Business Applications Administrator will administrate and provide first and second-line support to global users of Tobii’s European ERP systems. This include not only the day-to-day operation, but also incremental improvements to the transactional business processes and how ERP and other business applications support and enable these processes.

You will

  • Liaise with the IT Operations team to ensure applications and integration services are operating at the agreed service levels.
  • Manage user access, permissions, and overall security in compliance with Tobii Group’s security and IT access policies.
  • Provide first and second-line operational support to Tobii’s global user base
  • Manage the Change, Testing, and Deployment processes for upgrades, new custom functionality), and configuration changes.
  • Create functionality improvements, such as new views, reports, workflows, etc.
  • Contribute to the improvement and development of existing and new business processes.
  • Liaise and co-ordinate with 3rd party service providers including enhancement and development projects.

Sounds great? We bet! All our jobs at Tobii are about innovation, passion and not the least - making things real.

We are looking for

This position would be ideal if you have worked in an IT support role and want to develop your career in a more business-oriented direction. Or, you might have strong user skills in business applications and business processes and a longing for developing your career in a more technical direction?
What we know is that you have been in a place and position where strong technical aptitude and problem solving skills have been demonstrated and that you desire to develop in this area.

  • Salesforce (or other CRM) super-user experience, preferably with System Admin.
  • experience in a system administration role, preferably of applications / systems, with demonstrable discipline of processes.
  • A person with strong technical aptitude!

It is a merit if you also have SQL or Microsoft SQL Server knowledge and / or are experienced in Technical document writing. Visma Business, Salesforce system and/or SharePoint administration, as PDM / PLM experience and experience of providing first and second line support is a big plus.

To be successful in this role and at Tobii you of course need to have a golden star in customer orientation!

Please address your questions to Caroline Eriksson and submit your resume through our website as soon as possible, don't wait! At Tobii, we move quickly!

Tobii Life

Working at Tobii is like being in the heart of innovation. Here you get to work on cool creative projects, together with passionate colleagues from all around the world. Our technology brings a voice to people with speech impairments, it helps us understand human behavior and it is revolutionizing the way we interact with technology. Life is short so we choose to spend it building high tech products that matters!

If you want to build a company rather than just work for one. If you take pride in honest hard work and want to perform freely in an open environment where you can be yourself, you will feel right at home.

It’s all about passion, innovation and making things real.

Watch this video if you want to learn more about us.

Working at Tobii

At Tobii we love what we do - we work hard, play hard, and make every day exciting.

Learn more about what we do by viewing this short video Tobii in 3 minutes.