Having issues with the Display setup?

Known issues

Are you having trouble with the Display setup for the EyeX?

Known issues


TeamViewer might overwrite your current display driver with its own display driver. If you can't open the EyeX Display setup or select the display you want to use the EyeX on, then TeamViewer might be using that screen and EyeX won't be able to recognize it.

  • Uninstall TeamViewer and then re-install it again.
  • Go to Device manager and left click on your display and choose Properties. If the Manufacturer is TeamViewer GmbH, then go to Driver and Update Driver. Choose "Browse my computer for driver software", then "Let me pick from a list of device drivers on my computer" and select your standard monitor driver.

AMD driver 16.1 - 16.4

There is a conflict when trying to do the display setup if you have AMD driver version 16.1 to 16.4.

  • This issue should be resolved by installing the latest update, AMD 16.5.x.x