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Customer Success Manager

Tobii Pro supplies eye tracking-based solutions for testing and analysis purposes. Tobii’s solutions are used to develop and enhance product design and interface by giants like Google, Microsoft, Unilever and Sony. Eye tracking is also used by researchers in a variety of academic disciplines. If you want to work with innovative, market-leading products, we may have just the job for you!

We are now looking for a Customer Success Manager, who will be responsible for Tobii Pro’s onboarding of customers and customer success of course!
Are you a people person who has worked within sales or a marketing function and aspire to have a position where your responsibility will grow with time? Are you good at CRM Google analytics? Do you like a variety of work tasks? Do you want to support Tobii Pro to deliver products to amaze our customers?

The role and responsibilities

The Customer Success Manager will help manage Tobii Pro´s relationship with customers in a new customer segment. Tobii has forecasted that there is a global opportunity to substantially grow Tobii Pro’s already profitable software business and we need someone to help us to take care of our valuable customers.

Your days will be focused on:
⦁ Contacting customers and performing onboarding activities to make sure they receive the value they expect.
⦁ Working with Salesforce, Pardot and Google Analytics and other systems used to evaluate the customer relationship.

We are looking for someone who has

⦁ 1-3 years of success in marketing or sales
⦁ An appreciation for IT/technology
⦁ Experience from agile development and/or continuous improvements
⦁ The ability to multitask
⦁ A proactive approach
⦁ Fluency in English
⦁ Awesome communication skills and are skilled as a presenter
⦁ An appreciation for change and business trends

The position is full time and based in our headquarters in Danderyd. Please contact Cecilia Strömberg ( if you have any questions about this position and apply now while you have the chance!

Here at Tobii we believe in diversity-variety is the spice of life! We hope that you embrace it too!

Tobii Life

Working at Tobii is like being in the heart of innovation. Here you get to work on cool creative projects, together with passionate colleagues from all around the world. Our technology brings a voice to people with speech impairments, it helps us understand human behavior and it is revolutionizing the way we interact with technology. Life is short so we choose to spend it building high tech products that matters!
If you want to build a company rather than just work for one, if you take pride in honest hard work and want to perform freely in an open environment where you can be yourself, you will feel right at home. It’s all about passion, innovation and making things real.

Working at Tobii

At Tobii we love what we do - we work hard, play hard, and make every day exciting.

Learn more about what we do by viewing this short video Tobii in 3 minutes.