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Sales and Product Placement Administrator

Tobii Dynavox, part of the Tobii group, is the world leader in eye tracking and speech generating devices - products that help individuals with speech and motor impairments live a richer and more independent life. Headquartered in Stockholm Tobii covers a global market with offices in USA, Germany, Norway, Japan and China. If you want to work with meaningful products and solve interesting problems, we might be the right company for you!

Take a look at this video that shows how we impact lives and give people with disabilities the power and ability to express who they are: https://www.youtube.com/watch?v=2zh2UMK8xf0

Our Pittsburgh office is located in the Southside. We offer our full-time employees a generous benefits package including health/dental/vision, 401K with company match, paid vacations, 10 paid holidays, tuition reimbursement, free parking, relaxed work environment, free on-site gym, free bike rentals, and various company events.

JOB SUMMARY:

The Sales and Product Placement Administrator is responsible for assisting in the administration of sales support and device loan programs. Duties are primarily related to the management of Sales Consultant equipment inventory, Trade Show Inventory and assistance with data entry and customer support for Tobii Dynavox loan programs.

KEY RESPONSIBILITIES:

  • Enter new Sales Consultant inventory requests and customer loan requests into the Order Management database
  • Review and perform data entry for new trial equipment requests
  • Respond to customer inquiries regarding our loan programs
  • Monitor and respond to inquiries from the Product Placement trial e-mail box and voice mail box
  • Monitor overdue loan returns and contact customers with overdue equipment
  • Assist in inventory audits and update database with current inventory locations
  • Perform various other duties as assigned

MINIMUM QUALIFICATIONS:

EDUCATION / EXPERIENCE REQUIREMENTS:

  • High School Diploma; Associate Degree preferred
  • 2 years’ sales or customer service experience a plus
  • Interpersonal skills

COMMUNICATION SKILLS:

  • Verbal and written communication skills
  • Telephone etiquette
  • Interpersonal Skills

COMPUTER OR TECHNICAL SKILLS:

  • MS Office Word and Excel

OTHER SKILLS REQUIREMENTS:

  • Organization skills
  • Customer service orientation

PHYSICAL REQUIREMENTS:

  • See, talk, and hear
  • Able to sit, stand, and walk
  • Ability to lift and/or move up to 25 pounds

WORK ENVIRONMENT REQUIREMENTS:

  • Ability to work at a desk for prolonged periods of time
  • Ability to work in a fast-paced environment with continual interruptions

EOE/AA Women/Minorities/Veterans/Disabled

Working at Tobii

At Tobii we love what we do - we work hard, play hard, and make every day exciting.

Learn more about what we do by viewing this short video Tobii in 3 minutes.