Operations and maintenance
Operations and maintenance

Maintain high standards company-wide with eye tracking

With attention insights, you can reveal how experienced employees interact with and maintain equipment, allowing you to easily share knowledge throughout your workforce. This also helps you keep equipment in action for longer while reducing the frequency of accidents and damages.

Eye tracking helps you solve

Automation machine inspection

Training difficulties

  • Operation and maintenance experts struggle to explain details of their work.

  • You want to visualize the difference between new and skilled employees.

  • An inconsistently trained workforce causes varying completion times for operation of machinery.

  • Your advanced staff are spending more time training and not on regular tasks.

Men working on wind blade maintenance

Equipment downtime

  • Machinery downtime is high due to poor maintenance techniques.

  • Small faults aren’t being noticed and fixed early, leading to bigger problems later on.

Crane operator


  • You want to reduce the number of accidents in your operation.

  • Tasks like forklift or crane driving require higher standards of situational awareness.

  • Machinery is getting damaged due to negligence.

With eye tracking you can

  • Use attention data to help you see the visual patterns of experienced workers enabling better skills transfer.

  • Help identify the best process for operation and maintenance.

  • Learn from the gaze patterns of experts helps to reduce human error in daily operations.

  • Use eye tracking as an assessment tool to verify correct visual behavior.

Maintenance and Operation

How it works

1. Visualize

Identify differences and commonalities in attention between experts and non-experts. Combine eye tracking with interviews to get a deeper understanding of reasons and motivations.

2. Standardize

Use eye tracking data and interview answers to create standard operating procedures that are efficient and effective.

3. Improve

Enhance the training process to save cost and time. Standardized data can be used for education, work instructions, and onboarding resources.

A mechanic working on an engine

Unlocking the hidden skills of your employees

A sample report of eye tracking insights for specialist workplaces

We believe that the only way to understand and articulate
hidden skills is by capturing and analyzing attention.
Download our sample report to see the insights and
visualizations available with an eye tracking study.

Our technology and expertise for maintenance training

Tobii Pro Glasses 3 - safety situation

Wearable eye tracking

Built to be lightweight and unobtrusive, our wearable eye tracker is perfect for conducting studies on the factory floor and in training scenarios. The wide-angle scene camera shows you exactly what your employees see and do while working without disrupting their natural behavior.

Tobii Pro Glasses 3 - Engineering

Research consultancy service

Our research consultancy service has the tools and resources to help you to design and run studies that improve your maintenance and operations. Our team help improve efficiency and effectiveness in your training methods by using powerful video documentation of real operator behavior.

Contact us  

Our team are experienced in applying technology and research expertise for effective eye tracking studies.   Let’s talk about how your study might look.     

Discover how eye tracking improves training