From control room to work site: How Tobii Glasses X powers insight across the grid

From operating live systems to building the infrastructure that supports them, our wearable eye tracker sheds light on the unseen human factors that keep the lights on. 

When it comes to the power grid, there’s no room for uncertainty. Every second of uptime counts, and safety is non-negotiable. Whether coordinating from a control room, repairing a line in the field, or constructing new substations, precision and focus are everything. 

Yet, much of this expertise lives below the surface.

How do operators handle pressure?

Where do technicians focus during checks?

How do teams balance safety and speed?

With Tobii Glasses X, these invisible processes become visible. By capturing real-world attention data, you can see exactly how experts perceive and interact with critical systems. Paired with our software Glasses Explore, every glance becomes a data point, ready to turn into actionable insight for performance, safety, and quality improvement.

The controllers  

In the nerve center of the grid, control room operators make real-time decisions that affect millions of people. Their performance depends on rapid information processing, spatial awareness, and instinctive prioritization. 

Tobii Glasses X allows trainers and supervisors to see how these operators actually engage with complex visual displays and alarms under pressure.  
Which elements draw their gaze first during cascading alerts?  How do they scan multiple panels when a network anomaly emerges? By analyzing these gaze patterns, trainers can pinpoint both strengths and blind spots. 

This level of insight supports advanced human-factors training, helping teams refine their situational awareness, reduce cognitive overload, and improve coordination during emergencies. The result is safer, more efficient decision-making across the grid.

The maintainers 

Field maintenance is where precision meets risk. Inspecting high-voltage components or troubleshooting live equipment requires more than just technical skill — it demands focused attention and flawless adherence to procedure. 

With Tobii Glasses X, organizations can observe exactly how experienced technicians conduct inspections, identify faults, and navigate safety steps in real environments. Eye tracking reveals how attention shifts during critical moments: whether it lingers on a gauge reading too long, skips a step, or consistently misses subtle visual cues that precede equipment failure. 

This data can then inform refresher training, refine checklists, and highlight design or signage issues that contribute to oversight. By uncovering these hidden patterns, companies can reduce incidents, boost quality, and help ensure every repair or inspection meets the highest safety standards. 

The builders 

Constructing and expanding the grid is a monumental task that depends on accuracy, coordination, and timing. From assembling switchgear to installing control panels, the smallest misalignment can create costly rework or safety risks. 

Tobii Glasses X helps engineering teams and site managers understand exactly how tasks unfold on the ground. By analyzing where workers focus during assembly and installation, organizations can identify moments of confusion, poorly positioned instructions, or unsafe handoffs. 

These insights not only enhance procedural documentation but also accelerate onboarding, turning hard-won experience into clear, visual lessons for new staff. The outcome is a smoother building process, fewer delays, and a stronger foundation for future expansion. 

A clearer view of the grid 

Across every level of the power grid, one element connects performance, safety, and reliability —  attention. Tobii Glasses X brings that attention into the light. By capturing what workers actually see and focus on, it bridges the gap between theory and practice. Combined with Glasses Explore, teams can transform everyday experience into measurable insight — uncovering the subtle human factors that define quality, prevent accidents, and keep the grid running safely. 

In an industry where every action matters, a spark of insight today can prevent a blackout tomorrow. With Tobii Glasses X, the power to see and understand, is at your fingertips.