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Consumer research software for market insights

Consumer research software for market insights

Whether you’re testing ads, packaging, or digital experiences, our consumer research software combines eye tracking and survey tools to help you run faster, more accurate consumer market research. Understand how people see, think, and engage with your content — at scale. 

What is consumer research software? 

Consumer research software helps businesses collect and analyze data about customer behavior, preferences, and decision-making. 

Modern consumer research tools go beyond surveys by combining behavioral data, like eye tracking, with direct feedback to give a more complete view of how people interact with content. 

This approach enables more reliable insights for consumer market research across advertising, UX, packaging, and product development.

What is consumer research software? 

Features

Features

Powerful features for consumer research 

Capture attention, understand behavior, and uncover insights with the right tools.

  • Online eye tracking  

    Capture real attention data remotely. 

  • Heatmaps and gaze plots  

    Visualize where people look and for how long. 

  • Survey integration  

    Combine behavioral insights with direct feedback. 

  • Global panel access  

    Run large, scalable studies with participants worldwide. 

  • Clear visual reporting  

    Turn data into actionable insights. 

Use cases

Use cases

Consumer market research use cases 

Discover how our eye tracking helps you understand attention, behavior, and decision-making across key use cases. 

  • Ad testing 

    See what captures attention, what gets ignored, and how ads perform across channels. 

  • Packaging research 

    Measure shelf impact and identify what attracts attention and drives decisions. 

  • Usability testing, website and content optimization 

    Understand how users navigate, where they hesitate, and what drives interaction. 

  • Video content testing 

    See what captures attention, what gets skipped, and what drives impact. 

Comparison

Comparision

Eye tracking vs. traditional research 

Discover how eye tracking reveals more than traditional research methods.

Traditional research

  • Self-reported answers

  • Recall-based feedback

  • Limited context

  • Slower insights

Eye tracking research

  • Measured visual attention

  • Real-time behavior data

  • Full interaction insights

  • Faster, scalable results

Software solution

Software solution

Our software solution for consumer research 

Run consumer research that combines real behavior with direct feedback. Get clear, scalable insights into how people engage with your content — wherever they are. 

Tobii Sticky

Tobii Sticky is a market research platform that helps you understand consumer attention and engagement. 

  • Run studies remotely on desktop and mobile 

  • Capture real attention with online eye tracking 

  • Combine behavior and feedback for clearer insights 

  • Visualize results with heatmaps and easy-to-use reports 

Tobii Sticky

Our customers

Proof points

Used by global brands to enhance products and engagement

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Proven in consumer market research

Leading brands, agencies, and research teams rely on Tobii’s consumer research tools to uncover real attention and behavior at scale. 

  • Trusted by global brands and agencies for campaign testing and creative optimization 

  • Built on 20+ years of eye tracking expertise

  • Validated in large-scale studies with global participant panels across multiple markets 

  • Thousands of studies conducted across advertising, packaging, UX

Proven in consumer market research

What our customers are saying

What took us 6 weeks and $100,000 with a global market research company took 2 hours and a fraction of the cost with Sticky.
As consumers move their media behavior more and more mobile, Sticky enables learnings & insights from where the consumers really are, allowing us at P&G to continue keep the consumer at heart.
As a cost-effective solution, Tobii Sticky allows us to quickly illustrate the impact our creative advertising formats have for our clients.
The COVID pandemic brought us problems – no face-to-face fieldwork and limited ability to travel – and so we turned to Sticky. Our solutions development team collaborated with the team at Tobii to integrate Sticky into our online PACKMASTER tool based on the Forsta interviewing platform to provide a seamless experience for respondents.
Tobii Sticky enables us to get data and insights from digital medias that are very difficult to access otherwise, helping us make better, more educated investment decisions for our clients and make our media optimization efforts more effective across all platforms.
We used Tobii Sticky in our pilot study to test online advertising effectiveness on smartphones, achieving unique insights into our consumers’ attention and engagement. In the future, we hope these will help us make better investment decisions and optimize ads and packaging for maximum impact!
Tobii Sticky complements our research toolbox and provides a deeper and better understanding of ad awareness and engagement. When combining eye tracking on mobile with standard brand and ad effectiveness survey questions we get a deeper and more holistic view of ad performance on mobile devices.
What took us 6 weeks and $100,000 with a global market research company took 2 hours and a fraction of the cost with Sticky.
As consumers move their media behavior more and more mobile, Sticky enables learnings & insights from where the consumers really are, allowing us at P&G to continue keep the consumer at heart.
As a cost-effective solution, Tobii Sticky allows us to quickly illustrate the impact our creative advertising formats have for our clients.
The COVID pandemic brought us problems – no face-to-face fieldwork and limited ability to travel – and so we turned to Sticky. Our solutions development team collaborated with the team at Tobii to integrate Sticky into our online PACKMASTER tool based on the Forsta interviewing platform to provide a seamless experience for respondents.
Tobii Sticky enables us to get data and insights from digital medias that are very difficult to access otherwise, helping us make better, more educated investment decisions for our clients and make our media optimization efforts more effective across all platforms.
We used Tobii Sticky in our pilot study to test online advertising effectiveness on smartphones, achieving unique insights into our consumers’ attention and engagement. In the future, we hope these will help us make better investment decisions and optimize ads and packaging for maximum impact!
Tobii Sticky complements our research toolbox and provides a deeper and better understanding of ad awareness and engagement. When combining eye tracking on mobile with standard brand and ad effectiveness survey questions we get a deeper and more holistic view of ad performance on mobile devices.
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FAQs

FAQs

Frequently asked questions about consumer research