Digital health and medical software
Eye tracking for healthcare research and innovation

Digital health and medical software

Eye tracking helps digital health products, and UX teams evaluate information hierarchy, alerts, workflows and decision-support features by showing where users direct their visual attention before they act.

Understand how users navigate medical interfaces  

Medical software often requires users to interpret complex information, respond to alerts, and move through workflows without overlooking critical details. 

Eye tracking shows what users viewed, how they searched, and what they may have missed. Combined with analytics and user feedback, these insights can help teams identify friction, compare designs, and improve clarity and task flow.

Understand how users navigate medical interfaces  

Benefits

Benefits

Where eye tracking adds value 

Eye tracking reveals how users interact with healthcare interfaces, helping optimize usability, efficiency, and decision-making.

  • Medical software and SaMD 

    Evaluate how intended users visually navigate software functions, complete tasks and interpret information that supports medical decisions.  

  •  Clinical dashboards 

    Assess whether users notice important values, trends, status changes, and alerts when needed. 

  • Clinical decision support

    Study how healthcare professionals view recommendations, risk indicators, and supporting information before making a decision. 

  • Patient and caregiver experiences 

    Understand how people find and use information in apps, portals, onboarding flows, and treatment-support tools. 

  • Connected device interfaces 

    Evaluate interactions with displays, controls, and software associated with connected medical devices and systems

  • Digital workflows

    Identify inefficient search patterns, visual bottlenecks and points where the interface delays task completion.

Compare methods

Compare

Beyond clicks: see what users actually notice

Traditional methods show actions. Eye tracking reveals attention.

Traditional methods

  • Product analytics 

    Track clicks, navigation paths and feature use. 

  • Task success and errors 

    Measure if users complete the intended workflow. 

  • Interviews and usability feedback 

    Capture user expectations, perceptions and issues.

  • Time on task 

    Measures workflow speed and efficiency. 

  • Behavioral observation 

    Documents actions and points of hesitation. 

  • A/B and design comparisons 

    Compare outcomes across interface versions. 

Eye tracking reveals

  • Attention to critical information

    Shows whether users viewed alerts, values, prompts or instructions.

  • Visual search behavior 

    Reveals how users scan the interface to find information.

  • Sequence of attention 

    Shows the order in which interface elements were viewed. 

  • Missed or delayed attention 

    Identifies information that was overlooked or noticed too late. 

  • Attention distribution 

    Shows how visual attention is divided across dense screens or workflows. 

  • Design evidence 

    Helps teams evaluate how interface changes affect visibility and navigation. 

Features

Features

Support the digital product lifecycle with eye tracking

Eye tracking can support different stages of digital health and medical interface development. 

  • Discovery and early concepts 

    Explore how users understand new workflows, interaction models, and information structures. 

  • Prototype testing  

    Understand how users visually explore new layouts, workflows, dashboards or interaction concepts.  

  • Usability testing 

    Study how intended users interact with the software while completing realistic tasks.  

  • Design iteration 

    Evaluate whether changes to layout, hierarchy, alerts, navigation or information architecture improve clarity and task flow. 

  • Validation support

    Add attention data to help investigate what users viewed or overlooked during critical tasks. 

  • Post-launch optimization 

    Use visual attention data alongside analytics and user feedback to identify friction points and opportunities for improvement.  

Our products

Our products

Our eye tracking technology

Other solutions

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Ready to see how users navigate your medical interface?

Talk to Tobii about how eye tracking can support digital health, medical software and interface usability studies.

Use cases

Customer cases & resources

Discover how eye tracking improves digital experiences

FAQs

Quick answers

Discover more about digital healthcare interfaces

Practical guidance for teams evaluating digital health products and medical software.